Privacy Policy

At Mangrove Delicious, we prioritize safeguarding your privacy and ensuring the secure handling of your personal information. Our Privacy Policy is designed to transparently explain how we collect, utilize, and safeguard your personal data when you order food through the app.

1. Information We Collect

When you place an order via the Mangrove Delicious app, we gather various types of information to enhance your experience:

• Personal Information: This includes your name, delivery address, email address, phone number, and payment details.
• Order Information: Details about your items, any special instructions, and delivery preferences.
• Location Information: We may request your location data to improve delivery accuracy.
• App Usage Information: Details regarding your interactions with the app, such as device type, IP address, and browsing activities.

2. How We Use Your Information

We utilize the information for several purposes:

• Order Processing: Managing payments, processing deliveries, and providing order updates.
• Customer Support: Assisting with inquiries, complaints, or order-related issues.
• Personalization: offering recommendations based on your preferences and order history.
• Marketing & Promotions: With your consent, we may send offers via email, SMS, or push notifications. You can opt out of marketing communications at any time.
• App Improvement: Analyzing performance fixing bugs and optimizing our services.

3. Sharing Your Information

Be rest assured, we do not sell or rent personal information to third parties. However, we may share it with:

• Delivery Partners: Ensuring timely and accurate deliveries.
• Payment Processors: securely handle payment transactions.
• Service Providers: These include IT support, app hosting, and marketing services, which assist in maintaining our app's functionality.
• Legal Requirements: If mandated by law or to protect the rights, property, or safety of Mangrove Delicious, our users, or the public.

4. Data Security

We prioritise the security of your personal information. We employ suitable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. All payment transactions are encrypted, and sensitive data is securely stored.

5.Your Rights

You have the specific rights regarding your data:

• Access: You can request a copy of our personal data about you.
• Correction: You can update or correct your personal information any time through your account settings.
• Deletion: You may request we erase your personal data if it is no longer needed for the purposes it was collected.
• Opt-Out: You can choose not to receive marketing communications by following the unsubscribe instructions in our emails or updating your preferences in the app.

6. Retention of Data

We retain your personal data for as long as necessary to provide the services outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted in the app, and we recommend reviewing the policy regularly.

8. Contact Us

For questions regarding this Privacy Policy, please reach out to us at:

• Email: mangroveacc1@gmail.com
• Phone: +234 803 951 3312

By using the Mangrove Delicious app, you agree to the terms of this Privacy Policy.